Terms of Service

Welcome to the website of Orcielle Technology Services Pvt. Ltd. (“Orcielle”, “we”, “our”, or “us”). These Terms of Services govern your access to and use of our website, products, software, and professional services. By accessing this website or engaging with our services, you acknowledge that you have read, understood, and agreed to comply with these Terms. If you do not agree with any part of these Terms, you should discontinue the use of our website and services immediately.

These Terms are intended to establish a clear understanding between Orcielle Technology Services Pvt. Ltd. and every visitor, client, or business partner regarding the use of our website and the services we provide.

About Our Services

Orcielle Technology Services Pvt. Ltd. is a technology solutions company specializing in software development, web and mobile application development, enterprise solutions, cloud services, UI/UX design, digital transformation, IT consulting, DevOps, and ongoing technical support. Every project we undertake is tailored to the specific requirements of our clients, and the scope of work is defined through mutually agreed proposals, quotations, or service agreements.

While we strive to deliver reliable, scalable, and high-quality solutions, every project is unique and may involve different technologies, timelines, and implementation approaches depending on business objectives and technical requirements.

Use of Our Website

Our website is intended to provide information about our company, our services, and the industries we serve. By accessing the website, you agree to use it responsibly and only for lawful purposes. You must not attempt to disrupt the functionality of the website, gain unauthorized access to our systems, or use the website in a manner that could damage our reputation or interfere with other users.

Information submitted through contact forms, enquiry forms, or any other communication channels should be accurate and truthful. Any misuse of the website, including attempts to compromise its security or integrity, may result in restricted access and, where applicable, legal action.

Project Engagement

Every client engagement begins with a discussion of business requirements, objectives, and expected outcomes. Once the project scope has been finalized, Orcielle will provide the client with a proposal or agreement outlining the services, deliverables, estimated timelines, commercial terms, and responsibilities of both parties.

Project schedules are prepared based on the information available at the time of planning. However, software development often depends on timely client feedback, approvals, content delivery, third-party integrations, and other external factors. Delays in these areas may affect project timelines without constituting a breach of our obligations.

Should additional requirements arise during the course of a project, they may be treated as a change request and could require revisions to the agreed timeline, cost, or scope of work.

Intellectual Property

Unless otherwise specified in a written agreement, all content published on this website—including text, graphics, logos, images, design elements, documentation, software components, and branding—is the exclusive property of Orcielle Technology Services Pvt. Ltd. and is protected under applicable intellectual property laws.

Clients retain ownership of any proprietary content, trademarks, or business information they provide to us during the execution of a project. Likewise, ownership of completed project deliverables will be transferred in accordance with the terms agreed upon in the respective service contract, typically upon completion of the project and settlement of all outstanding payments.

No material from this website may be copied, reproduced, modified, distributed, or used for commercial purposes without our prior written permission.

Payments and Commercial Terms

Commercial terms for every project are established individually through quotations, contracts, or Statements of Work. Clients agree to make payments according to the agreed payment schedule and within the timelines specified in the relevant agreement.

Failure to make payments on time may result in delays to project delivery, temporary suspension of services, or withholding of deliverables until outstanding amounts have been cleared. Orcielle reserves the right to recover unpaid dues in accordance with applicable laws and contractual obligations.

Confidentiality

We understand that our clients often share confidential business information, proprietary processes, technical documentation, and strategic plans while working with us. Orcielle treats such information with the highest level of confidentiality and uses it solely for the purpose of delivering the agreed services.

Similarly, clients agree not to disclose confidential methodologies, documentation, pricing information, or proprietary materials belonging to Orcielle without prior written consent. These confidentiality obligations remain applicable even after the completion or termination of a project unless otherwise agreed by both parties.

Third-Party Platforms and Services

Many modern software solutions rely on third-party platforms, hosting providers, payment gateways, APIs, cloud infrastructure, or software libraries. While Orcielle carefully selects reliable technologies and service providers, we cannot control the availability, policies, pricing, security practices, or performance of independent third-party services.

Any interruptions, modifications, or limitations arising from third-party providers are outside our direct responsibility. Clients are encouraged to review the terms and policies of any third-party services integrated into their solutions.

Disclaimer

Orcielle Technology Services Pvt. Ltd. provides professional technology consulting and software development services using industry best practices and recognized development standards. However, no software system can be guaranteed to operate without interruption or remain entirely free from defects under every possible environment.

Business outcomes such as increased revenue, customer growth, operational efficiency, or search engine rankings depend on numerous external factors beyond our control. For this reason, we cannot guarantee specific commercial results arising from the use of our services.

The information presented on this website is provided for general informational purposes only and should not be interpreted as legal, financial, or professional advice.

Limitation of Liability

To the fullest extent permitted by applicable law, Orcielle Technology Services Pvt. Ltd. shall not be responsible for any indirect, incidental, special, or consequential damages resulting from the use of our website, software, or professional services.

This includes, but is not limited to, loss of business opportunities, interruption of operations, loss of profits, data loss, or reputational damage arising from circumstances beyond our reasonable control.

Where liability cannot be excluded under applicable law, our total liability shall be limited to the amount paid by the client for the specific services directly related to the claim.

Suspension or Termination

We reserve the right to suspend or terminate access to our website or discontinue services where necessary. This may occur if these Terms are violated, if unlawful or fraudulent activity is detected, or if contractual obligations, including payment responsibilities, remain unfulfilled.

Termination of services does not affect any rights or obligations that have already accrued before the date of termination.

Changes to These Terms

As our business evolves, these Terms & Conditions may be updated to reflect changes in our services, legal requirements, or operational practices. Any revisions will become effective once published on our website.

We encourage visitors and clients to review this page periodically. Continued use of our website or services after any updates signifies acceptance of the revised Terms.

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any dispute arising from the interpretation or implementation of these Terms shall be subject to the jurisdiction of the competent courts where Orcielle Technology Services Pvt. Ltd. is registered, unless otherwise agreed in writing.

Contact Information

If you require further information regarding this Privacy Policy, wish to exercise your rights relating to personal information or have any questions concerning our privacy practices, you may contact us using the details below.

 

Orcielle Technology Services Pvt. Ltd.

 

Registered Office:

N.S. Road, Shiv Mandir Road Asansol Bazar Paschim Bardhaman – 713301
West Bengal, India

 

Email: office@orcielle.com

Alternative Email: global.orcielle@gmail.com

Telephone: +91 7908649374

Website: www.orcielle.com

Orcielle Team

We appreciate the trust that you place in Orcielle Technology Services Pvt. Ltd. and remain committed to protecting your privacy through responsible information handling practices, transparent communication and compliance with applicable data protection laws.